Manila – The Institute for Labor Studies (ILS) management, headed by Executive Director Ahmma Charisma Lobrin-Satumba, conducted a series of online Management Review via the Zoom platform last May 10, 17 and 25, 2021.

The discussion covered the following: 1.) Review of Quality Management System (QMS) structure; 3.) Changes in QMS Committee Membership; and 4.) Review of Processes for Enrolment in QMS; 5) Client Satisfaction Report; and 6.) QMS Performance.

Internal Audit Team Lead Nollie Jay Rafer reported that they have substantially addressed with the non-conformity (i.e., correction and corrective action) raised during the last external audit in 2020 and has met the August deadline for compliance.

Acting Deputy Executive Director Patrick Patriwirawan, Jr. reported that the Institute was able to submit the necessary reports to the DOLE-Financial and Management Services (FMS). Further, he emphasized that the performance report is consolidated by the ILS IA Team and is submitted on a quarterly basis. He instructed all processes to submit updates on all QMS-related accomplishments.

The Risk and Opportunities discussion of the Management Review is set to be conducted on Tuesday, June 1.