The Institute for Labor Studies (ILS) with the assistance of Rosehall Management Consultants, Inc., represented by Mr. James Empeño, held a Management Orientation and Setting of Quality Objectives workshop on 28 May 2014 at the Miramar Hotel, Roxas Boulevard, Manila.

The workshop aimed (1) to give the ILS an overview of ISO 9001:2008 and (2) to guide the participants in formulating the institute’s quality policy and objectives. The workshop highlighted the importance of knowing the institute’s customers as well as their needs and requirements.

“The quality policy that you will craft will be your guiding framework in maintaining and improving the quality of your products and services to consistently meet the requirements of your clients”, said Mr. Empeño.

ILS OIC-Deputy Executive Director Ms. Mary Grace L. Riguer and representatives of core research teams and support units attended the workshop.

(For more information on this press release please contact the Advocacy and Publications Division, Institute for Labor Studies, telephone nos. 527-3490/527-3447.)