The Institute for Labor Studies implements its Quality Management System with the aim of providing innovative, responsible, competent and cutting-edge research and other technical and administrative services to its client. One way of ensuring quality service is to request our clients to provide feedback by filling out the customer satisfaction form below. This form will serve as a feedback mechanism to assess and improve the access to the website and knowledge products of the ILS.
Please check the corresponding rating for each of the following criteria. Rest assured that all the information you will provide in this form will be treated with confidentiality in accordance with the Data Privacy Act of 2012 and pertinent data protection protocols of the Institute. Thank you!
6. Client Experience. Can you rate your service quality experience in using our website and in downloading our knowledge products through the following criteria: