QUEZON CITY – In line with the thrust of Department of Labor and Employment Secretary Francis N. Tolentino to strengthen service excellence and improve the delivery of public services, the Institute for Labor Studies (ILS), headed by Executive Director III Jeanette T. Damo, conducted its Management Review on 23 June 2026 at the ILS Conference Room in Quezon City as part of its continuing commitment to maintaining an effective Quality Management System (QMS).

The Management Review assessed the effectiveness of the Institute’s Quality Management System (QMS) and its continued compliance with ISO 9001:2015 standards. QMS Committee Leads and Process Owners participated in the activity, presenting updates on the implementation, performance, and improvement of the Institute’s processes.

Discussions focused on key areas of its QMS including audit results, customer feedback, resource adequacy, supplier performance, document control, organizational risks and the implementation of actions from previous reviews.  

As part of its preparations for the 2nd Surveillance Audit in July 2026, the ILS earlier conducted its 1st Internal Quality Audit for Fiscal Year 2026 from 11 May to 01 June 2026. The internal audit evaluated compliance with established processes, identified areas for improvement, and ensured the Institute’s readiness for the upcoming external assessment. 

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